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Privacy Policy

Last updated: January 31, 2025

DentiBot AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Account Information

  • Email address
  • Name (if provided)
  • Password (encrypted)
  • Profile picture (if using Google sign-in)

1.2 Usage Data

  • Chat conversations with the AI assistant
  • Questions asked and responses received
  • Feature usage and interaction patterns
  • Session duration and frequency

1.3 Technical Data

  • IP address (hashed for trial prevention)
  • Browser type and version
  • Device information
  • Browser fingerprint (for trial abuse prevention only)

1.4 Payment Information

  • Payment processing is handled by a secure third-party payment processor
  • We do NOT store credit card numbers on our servers
  • Our payment processor may collect billing address and payment method details

2. How We Use Your Information

  • Provide the Service: Process your questions and generate AI responses
  • Improve the Service: Analyze usage patterns to enhance features and accuracy
  • Process Payments: Handle subscription billing through our secure payment processor
  • Prevent Abuse: Detect and prevent trial abuse and fraudulent activity
  • Communicate: Send service updates, billing notices, and support responses
  • Comply with Law: Meet legal obligations and respond to lawful requests

3. Data We Do NOT Collect

Patient Data Protection

  • We do NOT collect or store any patient data
  • We do NOT collect Protected Health Information (PHI)
  • We do NOT have access to your Denticon account or patient records
  • Do NOT enter any patient information into the chat

4. Data Storage and Security

  • Cloud Provider: Data is stored on secure, enterprise-grade cloud infrastructure
  • Location: Data is stored in the United States
  • Encryption: Data is encrypted in transit (TLS) and at rest
  • Access Controls: Strict access controls limit who can access data
  • Security Monitoring: We monitor for suspicious activity and vulnerabilities

5. Third-Party Services

We work with trusted third-party service providers to operate our Service. These providers assist us with:

  • Authentication Services: To securely manage user accounts and login
  • Cloud Infrastructure: To host and store data securely
  • Payment Processing: To handle subscription billing securely (we never store your full payment card details)
  • AI Services: To power the conversational assistant
  • Analytics: To understand usage patterns and improve the Service

All third-party providers are contractually obligated to protect your data and use it only for the purposes we specify. These providers maintain their own privacy policies governing their handling of data.

6. Cookies and Tracking

  • Essential Cookies: Required for authentication and session management
  • Local Storage: Used for preferences and fingerprint storage
  • We do NOT use advertising cookies or trackers
  • We do NOT sell your data to third parties

7. Data Retention

  • Account Data: Retained while your account is active
  • Chat History: Retained for service improvement; may be anonymized after 90 days
  • Trial Records: Retained indefinitely for abuse prevention
  • Deleted Accounts: Data is deleted within 30 days of account deletion

8. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and data
  • Export: Request an export of your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@dentibotai.com

9. HIPAA Disclaimer

Important Notice

DentiBot AI is a training tool and does NOT process, store, or transmit Protected Health Information (PHI). This service is NOT a HIPAA-covered entity or business associate.

Do NOT enter any patient information, PHI, or confidential data into the chat.We are not responsible for any PHI inadvertently submitted by users.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

  • Email: privacy@dentibotai.com
  • Website: dentibotai.com